Effective Date: October 24, 2026
Welcome to Rematch
Rematch is an online dating platform designed for adults aged 18 and older who are seeking meaningful connections and serious relationships.
We respect your privacy and are committed to explaining how personal information is collected, used, shared, and protected when you visit or use Rematch.
This Privacy Policy describes our practices regarding account registration, dating profiles, communications, memberships, payments, and website usage.
1. Information We Collect
When you register for or use Rematch, we may collect the following categories of information:
Account Information
Your name, username, email address, phone number, date of birth, and account credentials.
Dating Profile Information
Information you choose to provide, including gender, relationship preferences, location, interests, religion or faith, marital status, education, lifestyle preferences, photographs, and personal descriptions.
Communications
Messages, photographs, and other content you send or share through Rematch, subject to the platform’s features and privacy settings.
Membership and Payment Information
Your membership level, subscription status, payment transactions, and billing-related information. Payments may be processed by third-party payment providers.
Technical and Usage Information
Information such as IP address, browser type, device information, cookies, and interactions with the website, where collected by Rematch or its service providers.
2. How We Use Your Information
Rematch may use the information collected through its platform for the following purposes:
Account Registration and Management
To create and manage member accounts, authenticate users, maintain dating profiles, and administer account settings.
Matching and Member Discovery
To help members discover potential partners through profile browsing, search filters, relationship preferences, and other available features.
Communication Services
To enable eligible members to exchange private messages and communicate through Rematch.
Memberships and Payments
To manage free and Premium membership access, administer subscriptions, process payments through payment providers, and maintain transaction records.
Safety and Security
To help detect suspicious activity, prevent fraud, investigate reported misconduct, enforce our Terms of Service, and protect members and the platform.
Customer Support
To respond to member questions, resolve technical problems, and provide assistance with accounts and subscriptions.
Website Improvement
To understand website performance, troubleshoot problems, and improve Rematch’s functionality and member experience.
Legal Compliance
To comply with applicable laws, respond to lawful requests, and protect the rights and safety of Rematch and its members.
3. How We Share Your Information
Rematch may share personal information in the following circumstances:
With Other Members
Information you choose to include in your dating profile may be visible to other members according to Rematch’s profile visibility settings. Messages and photographs you send to another member may be viewed by their intended recipients.
With Service Providers
We may share information with companies that help operate Rematch, such as website hosting providers, email delivery services, payment processors, security providers, and technical support services. These providers may process information as needed to perform their services.
Payment Processing
Membership payments may be handled by third-party payment processors, such as Stripe. Payment information submitted through their services is handled according to their applicable privacy practices.
Legal and Safety Reasons
We may disclose information when required by applicable law or lawful legal process, or when reasonably necessary to investigate fraud, address security threats, protect users, or enforce our Terms of Service.
Business Transfers
If Rematch undergoes a merger, acquisition, sale, or transfer of business assets, relevant information may be transferred as part of that transaction, subject to applicable legal requirements.
No Public Disclosure of Private Messages
Private messages are not intended to be publicly displayed on Rematch. However, authorized service providers or administrators may have access when necessary for technical support, security, legal compliance, or other legitimate operational purposes, subject to applicable safeguards.
4. Data Security and Protection
Rematch recognizes the importance of protecting members’ personal information and maintaining a safe online dating environment.
Security Measures
We work to protect personal information through security measures appropriate to the nature of the information and the risks involved. These may include secure connections, access controls, software updates, and security tools provided by our hosting and technology partners.
Account Security
Members are responsible for maintaining the confidentiality of their login credentials and should use strong, unique passwords. Members should not share passwords or allow unauthorized individuals to access their accounts.
Private Communications
Rematch provides private messaging features for eligible members. Although these messages are not intended for public display, members should avoid sharing highly sensitive personal or financial information through the platform.
Security Limitations
No website, electronic communication, or data storage system can be guaranteed to be completely secure. While Rematch works to reduce security risks, absolute security cannot be guaranteed.
Reporting Security Concerns
Members who suspect unauthorized account access, fraudulent activity, or a security issue should contact Rematch support promptly.
5. Data Retention and Account Deletion
How Long We Keep Information
Rematch retains personal information for as long as reasonably necessary to provide its services, maintain member accounts, fulfill legitimate business purposes, and comply with applicable legal obligations.
Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements.
Account Deletion Requests
Members may request deletion of their Rematch accounts and associated personal information by contacting Rematch support.
When an account deletion request is received, Rematch will review and process the request in accordance with applicable law and its data retention obligations.
Information That May Be Retained
Certain information may need to be retained after an account is closed, including transaction records, information necessary to resolve disputes, prevent fraud, maintain security, or comply with legal requirements.
Messages and Shared Content
Deleting an account may not automatically remove copies of messages or content already received by other members. Some information may also remain temporarily in backups or records maintained by service providers.
Privacy Requests
Members may contact Rematch support to request access to, correction of, or deletion of personal information, subject to applicable laws and verification requirements.
6. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files that websites may store on your device to remember information, maintain sessions, and support website functionality.
How Rematch Uses Cookies
Rematch and its technology providers may use cookies and similar technologies for purposes such as:
- Keeping members signed in and maintaining account sessions.
- Remembering website preferences and settings.
- Supporting website security and preventing fraudulent activity.
- Measuring website traffic and identifying technical problems.
- Supporting membership, registration, and payment functionality.
Third-Party Technologies
Services integrated with Rematch, including website hosting, payment processing, security, and analytics services, may use their own cookies or similar technologies according to their applicable privacy practices.
Managing Cookies
Members can manage or delete cookies through their browser settings. Disabling certain cookies may affect login sessions, membership features, and other website functions.
Your Privacy Choices
Where required by applicable law, Rematch will provide appropriate information and choices concerning nonessential cookies and similar tracking technologies.
7. Member Privacy Rights and Choices
Access to Personal Information
Depending on applicable privacy laws, members may have the right to request access to personal information that Rematch maintains about them.
Correcting Personal Information
Members may update certain account and dating profile information through their profile settings. Members may also contact Rematch support to request corrections to information that cannot be updated directly.
Requesting Deletion
Members may request deletion of their accounts and associated personal information. Rematch will evaluate and process eligible requests in accordance with applicable laws, security requirements, and legitimate data retention obligations.
Privacy and Profile Visibility
Members may have access to privacy settings that control the visibility of certain profile information. Available privacy controls depend on the features and settings provided by Rematch.
Marketing Communications
Where marketing communications are offered, members may opt out using the unsubscribe instructions provided in those communications or other available preference controls.
Additional Privacy Rights
Depending on their location and applicable laws, members may have additional rights, including requesting a copy of their personal information, objecting to certain processing, or requesting restrictions on certain uses of their information.
Submitting Privacy Requests
Members may contact Rematch support to submit privacy-related requests. Rematch may need to verify the requester’s identity before providing access to, correcting, or deleting personal information.
Rematch will respond to privacy requests within the timeframes required by applicable law.
8. International Users and Data Transfers
Worldwide Availability
Rematch is designed to connect adults aged 18 and older from different countries and regions. Availability of Rematch services may vary depending on local laws and operational requirements.
International Processing of Information
Personal information collected through Rematch may be processed or stored in countries other than the country where a member resides, including the United States, depending on the locations of Rematch’s hosting providers and other service providers.
Data Protection Safeguards
Where required by applicable law, Rematch will use appropriate safeguards for international transfers of personal information. These safeguards may include contractual protections and other legally recognized transfer mechanisms.
Privacy Rights Across Jurisdictions
Privacy and data protection rights vary by country and region. Rematch will honor applicable privacy rights and legal requirements based on the circumstances of each request.
Changes to International Operations
As Rematch expands, its service providers, processing locations, and international data practices may change. Material changes will be reflected in this Privacy Policy as appropriate.
9. Children’s Privacy and Age Restrictions
Adults Only — 18 Years and Older
Rematch is intended exclusively for individuals who are at least 18 years old. Individuals under the age of 18 are prohibited from registering for an account or using Rematch.
Age Information During Registration
Rematch requires users to provide their date of birth during registration. By registering, users represent that they are at least 18 years old and that the information they provide is accurate.
Information About Minors
Rematch does not knowingly solicit personal information from individuals under the age of 18. If Rematch becomes aware that an account belongs to an individual under 18, Rematch may suspend or terminate the account and take appropriate steps to delete associated personal information, subject to applicable legal requirements.
Reporting Underage Accounts
Members who suspect that an individual using Rematch is under 18 should report the account to Rematch support.
Age-Restriction Enforcement
Rematch reserves the right to restrict access, suspend accounts, or request additional information when reasonably necessary to investigate suspected violations of its minimum-age requirement.
Parents and Guardians
Parents or legal guardians who believe that a minor has provided personal information to Rematch may contact Rematch support to request an investigation and appropriate action.
10. Changes to This Privacy Policy
Policy Updates
Rematch may update this Privacy Policy periodically to reflect changes in our services, technology, business operations, legal requirements, or privacy practices.
Effective Date
When this Privacy Policy is updated, the effective date displayed at the beginning of the policy will be revised to reflect the applicable changes.
Notice of Material Changes
When required by applicable law, Rematch will provide appropriate notice of material changes to this Privacy Policy. Such notice may be provided through the website, email, or other appropriate communication methods.
Reviewing the Privacy Policy
Members are encouraged to review this Privacy Policy periodically to understand how Rematch collects, uses, shares, and protects personal information.
Applicable Privacy Rights
Any changes to this Privacy Policy will remain subject to applicable privacy and data protection laws. Updates will not eliminate rights that individuals have under applicable law.
11. Contact Information
Contacting Rematch
If you have questions, concerns, or requests regarding this Privacy Policy or how Rematch handles personal information, please contact Rematch through its official support channels.
Email: support@rematchdating.com
For questions about privacy, personal information, account deletion, or security concerns, please contact Rematch at support@rematchdating.com.
Privacy-Related Requests
Members may contact Rematch support regarding:
- Access to their personal information.
- Correction or updating of personal information.
- Account deletion and data removal requests.
- Questions about profile privacy and account security.
- Reports involving suspected underage accounts.
- Concerns about unauthorized access or misuse of personal information.
Business Information
Rematch is operated by a business based in California, United States.
Official Website
Response to Inquiries
Rematch will review privacy-related inquiries and respond in accordance with applicable legal requirements. Additional information may be requested when reasonably necessary to verify identity or process a request.